I'm Brady Redfearn, IT Guru, proper petrol head, and family man. I'm not a regular blogger, but I do post things online occasionally.
Sunday, July 22, 2012
I had my first real customer experience with Comcast tonight.....yah, it was not great. The first 5 minutes were good, then once they pushed me to a live chat window, it was nothing but a disappointing user experience.
Sorry for the poor experience. I work for Comcast. I am here to help if you still need help.
I would also like to make sure that your experience is looked into. Please feel free to contact me with your info and a link to this page at the provided email below.
Best regards,
Mark Casem Comcast Corp. National Customer Operations We_can_help@cable.comcast.com
2 comments:
Sorry for the poor experience. I work for Comcast. I am here to help if you still need help.
I would also like to make sure that your experience is looked into. Please feel free to contact me with your info and a link to this page at the provided email below.
Best regards,
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
I sent an email earlier today detailing the experience and Kim asked me for my phone number, but I haven't heard back from her yet.
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